Teams · HR & hiring
Agent Serve agents summarize applications, propose interview times and prepare onboarding. Recruiters and HR decide every step that affects a person.
Agent Serve, the AI workspace where teams build, deploy, and manage AI agents, gives HR and hiring teams agents for candidate summaries, interview scheduling, onboarding checklists and policy answers, connected to Greenhouse, Ashby, Workday and Rippling, with people deciding on every candidate and employee.
At a glance
The problem it removes
Coordinators move interview times around by email. Recruiters read every application from the top. New starters ask the same policy questions, and onboarding steps live in a checklist someone has to chase.
Agents to build
Each agent is built in Agent Serve and works with the applicant tracking and HR systems the team already uses.
When a new application arrives in Greenhouse or Ashby, an Agent Serve workflow summarizes the CV against the job and posts it to the hiring channel.
An Agent Serve Relay proposes interview times in Google Calendar or Outlook within working hours, and a coordinator approves each invite.
When a candidate is hired, an Agent Serve Relay creates the onboarding checklist, sends the offer documents through DocuSign after approval and tracks each step.
Employees ask Agent Serve Chat about leave, benefits and expenses, and the answer cites the handbook passage it used.
An Agent Serve workflow invites a candidate to a Checkr background check only after a recruiter approves, and records the report status.
Examples show what teams can build in Agent Serve. They describe patterns, not named customer deployments.
How it runs
Agent Serve reads the application and writes the summary. The hiring team makes the call.
A Greenhouse or Ashby trigger starts the workflow for each new application.
The workflow reads the CV and the job description.
It lists where the candidate meets the role and what to ask in interview.
The summary goes to the hiring channel and the candidate record.
Integrations
Agent Serve connects to applicant tracking, HR, e-signature, calendar and chat tools.
Browse integrationsIn each tool
Agent Serve reads candidates, applications, jobs and stages, and starts on a new application, a stage change or a hire.
Candidate hired → onboarding starts
Agent Serve reads and updates candidates and applications and adds notes, starting when an application is submitted or changes stage.
Application submitted → summary note
Agent Serve reads workers, departments and organizations, and Workday can create a pre-hire or assign an onboarding plan.
Hire → onboarding plan assigned
Agent Serve sends offer letters and onboarding forms from DocuSign templates after approval, and tracks who has signed.
Offer approved → envelope sent
Agent Serve moves applications between stages, adds notes and tags, and reads interviews, scorecards and offers.
Offer created → documents prepared
Agent Serve invites candidates to background checks and reads report status, after a recruiter approves.
Offer accepted → check · needs approval
In the workspace
A workflow summarizes each application against the job.
A Relay proposes interview times and runs onboarding checklists.
A knowledge base holds the handbook and benefits guides.
Files holds offer letters and signed documents in one place.
In depth
An Agent Serve Relay never emails a candidate or books a meeting on its own. A coordinator approves the exact message.
Agent Serve Chat answers leave and benefits questions from the handbook, with the passage it relied on.
An Agent Serve Relay proposes meetings only inside the working hours you set and the calendars you allow.
Before and after
| Work | Before | With Agent Serve |
|---|---|---|
| Screening | BeforeEvery CV read from the top. | With Agent ServeA summary against the job when the application arrives. |
| Scheduling | BeforeTimes traded by email over days. | With Agent ServeTimes proposed in working hours and approved by a coordinator. |
| Onboarding | BeforeA checklist someone has to chase. | With Agent ServeA Relay that tracks each step from the start date. |
Governance
An Agent Serve Relay needs approval before it moves a candidate to hired or rejected in an applicant tracking system.
Agent Serve can redact personal data before it reaches a model, and access policies limit who sees candidate and employee records.
Relays never send email or book meetings without an approval, under any autonomy setting. An approval covers the exact payload the reviewer saw and expires if nobody decides.
A Guardrails block detects personal data and blocks or masks it before text reaches the next step.
Admin, write and read roles per workspace, plus permission groups that limit which models, blocks and integrations a team can use.
Proposals, approvals, declines and executed actions are written to the workspace audit log, which admins can export.
Questions
No. Agent Serve agents summarize applications and suggest questions. The hiring team makes every decision.
Agent Serve has integrations for Greenhouse and Ashby, and for Workday and Rippling on the HR side, among others in the integrations catalog.
Not from a Relay. An Agent Serve Relay needs a person to approve the exact message before any email or invite is sent.
Last updated
Enterprise access
Agent Serve is available to teams by invitation. Tell us what you want to build and we will set up your workspace with you.