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Agent Serve · Communication integration
Place voice AI phone calls and read their transcripts and analysis with Vapi
Vapi is a Communication integration for Agent Serve, the AI workspace where teams build and deploy AI agents. Agent Serve's Vapi integration provides 7 Vapi tools and 1 real-time trigger that AI agents can use inside Agent Serve's visual workflow builder. Vapi connects with an API key. Explore deployment options with the Agent Serve team.
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Run outbound voice AI phone calls with Vapi. Call a customer with a saved assistant or a one-off assistant built from a first message, system prompt, model, and voice, pass per-call variables, schedule calls, and ask Vapi for a summary, structured data, and a success evaluation after each call. Read calls, transcripts, recordings, and costs, list assistants and phone numbers, and start workflows when a call ends.
Agent Serve accounts are created by invitation. Request access for your team, or accept an invitation from your workspace admin, then sign in.
Open your workspace, drag a Vapi block onto the workflow builder, and paste in your Vapi API key.
Pick the tool you need, wire in an AI agent for reasoning or data transformation, and run. Your Vapi automation is live.
7 Vapi tools available in Agent Serve.
Place an outbound phone call with a Vapi voice assistant, now or within a scheduled window. Use a saved assistant ID, or describe a one-off assistant with a first message, system prompt, model, and voice. Returns the call ID and initial status.
Get a Vapi call by ID: status, ended reason, transcript, recording, summary, structured data, success evaluation, and cost. Analysis and recording fields are filled once the call has ended.
List Vapi calls, optionally filtered by call ID, assistant, phone number, and created or updated time.
Permanently delete a Vapi call and its data, including recordings. Returns the deleted call. This does not hang up a live call.
List the saved voice assistants in the Vapi account with their model, voice, first message, and server URL.
Get a saved Vapi assistant by ID: model, system prompt, voice, first message, max duration, and server URL.
List the phone numbers in the Vapi account. Use a number ID as the phone number for Create Call.
Connect a Vapi webhook to Agent Serve and your agent runs the instant an event happens, no polling, no delay.
Trigger workflow when a Vapi call ends and its report is ready, with transcript, summary, structured data, success evaluation, recording, and cost
Ready-to-use templates featuring Vapi. Click any to build it instantly.
Agent Serve's Vapi integration adds 7 Vapi tools and 1 real-time trigger to the AI agents you build in Agent Serve's visual workflow builder — you build it all visually. Place voice AI phone calls and read their transcripts and analysis with Vapi. Teams often pair Vapi with Affinity and Rippling in the same agent.
Agent Serve is available to teams by invitation. Request access and the team will map out the Vapi agents, connections, and team access your process needs.