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Agent Serve · Communication integration
Make and manage phone calls
Twilio Voice is a Communication integration for Agent Serve, the AI workspace where teams build and deploy AI agents. Agent Serve's Twilio Voice integration provides 3 Twilio Voice tools and 1 real-time trigger that AI agents can use inside Agent Serve's visual workflow builder. Twilio Voice connects with an API key. Explore deployment options with the Agent Serve team.
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Integrate Twilio Voice into the workflow. Make outbound calls and retrieve call recordings.
Agent Serve accounts are created by invitation. Request access for your team, or accept an invitation from your workspace admin, then sign in.
Open your workspace, drag a Twilio Voice block onto the workflow builder, and paste in your Twilio Voice API key.
Pick the tool you need, wire in an AI agent for reasoning or data transformation, and run. Your Twilio Voice automation is live.
3 Twilio Voice tools available in Agent Serve.
Make an outbound phone call using Twilio Voice API.
Retrieve a list of calls made to and from an account.
Retrieve call recording information and transcription (if enabled via TwiML).
Connect a Twilio Voice webhook to Agent Serve and your agent runs the instant an event happens, no polling, no delay.
Trigger workflow when phone calls are received via Twilio Voice
Ready-to-use templates featuring Twilio Voice. Click any to build it instantly.
Agent Serve's Twilio Voice integration adds 3 Twilio Voice tools and 1 real-time trigger to the AI agents you build in Agent Serve's visual workflow builder — you build it all visually. Make and manage phone calls. Teams often pair Twilio Voice with Affinity and incident.io in the same agent.
Agent Serve is available to teams by invitation. Request access and the team will map out the Twilio Voice agents, connections, and team access your process needs.