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Agent Serve · Observability integration
Manage incidents, alerts, and on-call with Rootly
Rootly is a Observability integration for Agent Serve, the AI workspace where teams build and deploy AI agents. Agent Serve's Rootly integration provides 41 Rootly tools and 4 real-time triggers that AI agents can use inside Agent Serve's visual workflow builder. Rootly connects with an API key. Explore deployment options with the Agent Serve team.
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Integrate Rootly incident management into workflows. Create and manage incidents, alerts, services, severities, and retrospectives.
Agent Serve accounts are created by invitation. Request access for your team, or accept an invitation from your workspace admin, then sign in.
Open your workspace, drag a Rootly block onto the workflow builder, and paste in your Rootly API key.
Pick the tool you need, wire in an AI agent for reasoning or data transformation, and run. Your Rootly automation is live.
41 Rootly tools available in Agent Serve.
Create a new incident in Rootly with optional severity, services, and teams.
Retrieve a single incident by ID from Rootly.
Update an existing incident in Rootly (status, severity, summary, etc.).
List incidents from Rootly with optional filtering by status, severity, and more.
Create a new alert in Rootly for on-call notification and routing.
List alerts from Rootly with optional filtering by status, source, and services.
Add a timeline event to an existing incident in Rootly.
List services from Rootly with optional search filtering.
List severity levels configured in Rootly.
List teams (groups) configured in Rootly.
List environments configured in Rootly.
List incident types configured in Rootly.
List functionalities configured in Rootly.
List incident retrospectives (post-mortems) from Rootly.
Delete an incident by ID from Rootly.
Retrieve a single alert by ID from Rootly.
Update an existing alert in Rootly.
Acknowledge an alert in Rootly.
Resolve an alert in Rootly.
Create a new action item for an incident in Rootly.
List action items for an incident in Rootly.
List users from Rootly with optional search and email filtering.
List current on-call entries from Rootly with optional filtering.
List on-call schedules from Rootly with optional search filtering.
List escalation policies from Rootly with optional search filtering.
List causes from Rootly with optional search filtering.
List playbooks from Rootly with pagination support.
Transition a Rootly incident to the mitigated state.
Transition a Rootly incident to the resolved state.
Assign an incident role (e.g. commander) to a user on a Rootly incident.
Remove an incident role assignment from a user on a Rootly incident.
Subscribe users to a Rootly incident so they receive updates.
Unsubscribe users from a Rootly incident.
Post a public status page update for a Rootly incident.
Update a Rootly incident action item (status, priority, assignee, etc.).
Delete a Rootly incident action item.
Snooze a Rootly alert for a set number of minutes.
Escalate a Rootly alert, optionally to a specific escalation policy or level.
List the timeline events for a Rootly incident.
Trigger a Rootly automation workflow, optionally scoped to an incident or alert.
List incident roles configured in Rootly (e.g. commander, scribe).
Connect a Rootly webhook to Agent Serve and your agent runs the instant an event happens, no polling, no delay.
Trigger workflow when a new incident is created in Rootly
Trigger workflow when an incident is updated in Rootly
Trigger workflow when an incident is resolved in Rootly
Trigger workflow when a new alert is created in Rootly
Ready-to-use templates featuring Rootly. Click any to build it instantly.
Agent Serve's Rootly integration adds 41 Rootly tools and 4 real-time triggers to the AI agents you build in Agent Serve's visual workflow builder — you build it all visually. Manage incidents, alerts, and on-call with Rootly. Teams often pair Rootly with incident.io and Rippling in the same agent.
Agent Serve is available to teams by invitation. Request access and the team will map out the Rootly agents, connections, and team access your process needs.