Plivo

Agent Serve's Plivo integration adds 12 Plivo tools and 3 real-time triggers to the AI agents you build in Agent Serve's visual workflow builder — you build it all visually. Place calls and send SMS, MMS, and WhatsApp messages with Plivo. Teams often pair Plivo with Affinity and Slack in the same agent.

You can make Call, get Call, list Calls, hang Up Call, and send Message with Plivo in Agent Serve, plus 7 more Plivo tools listed on this page. Each runs as a tool inside an AI agent block, so an agent can chain Plivo with services like Affinity and Slack and apply LLM reasoning between steps.

Connect Plivo to your process: (1) Set up your team space at agentserve.valnoraelric.com. (2) Create an agent in your workspace. (3) Drag a Plivo block onto the workflow builder. (4) Paste your Plivo API key to authenticate. You can find it in your Plivo account settings. (5) Pick a tool such as "Make Call", wire up its inputs, and click Run, and your agent is live.

Add a Plivo block to your agent and select "Make Call" as the tool. Place an outbound phone call from a Plivo number. When the call is answered, Plivo fetches the answer URL, which must return Plivo XML telling it what to do. The answer URL can point to your own Plivo XML app, or to an AI voice platform such as Bolna or Vapi that returns the XML that connects the call to its voice agent. Returns a request UUID; the call UUID arrives in the hangup callback. Fill in the required fields. Inputs can reference outputs from earlier steps, such as text generated by an AI block or data fetched from another integration, and you build it all visually.

Add a Plivo trigger block to your agent and copy its generated webhook URL into Plivo's webhook settings. Agent Serve supports 3 real-time triggers for Plivo: Plivo Call Status, Plivo Message Status, and Plivo Inbound Message. Once configured, every matching Plivo event starts your agent instantly, no polling, no delay.

Agent Serve receives the full event payload Plivo sends, typically the record or object that changed, plus metadata like the event type and timestamp. For example, the "Plivo Call Status" trigger fires when a Plivo call ends, from the hangup URL callback. Every field in the payload is available as a variable you can pass to AI blocks, conditions, or other integrations.