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Agent Serve · Communication integration
Log calls, send SMS, and manage contacts in the JustCall cloud phone system
JustCall is a Communication integration for Agent Serve, the AI workspace where teams build and deploy AI agents. Agent Serve's JustCall integration provides 13 JustCall tools that AI agents can use inside Agent Serve's visual workflow builder. JustCall connects with an API key. Explore deployment options with the Agent Serve team.
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Integrate the JustCall cloud phone and SMS dialer into the workflow. List and review calls, set call notes and dispositions, read JustCall AI summaries, send and read SMS, create, update, and search contacts, and list users and phone numbers. Can also run workflows on JustCall call, SMS, and contact events. Requires a JustCall API key and secret (Team plan or higher).
Agent Serve accounts are created by invitation. Request access for your team, or accept an invitation from your workspace admin, then sign in.
Open your workspace, drag a JustCall block onto the workflow builder, and paste in your JustCall API key.
Pick the tool you need, wire in an AI agent for reasoning or data transformation, and run. Your JustCall automation is live.
13 JustCall tools available in Agent Serve.
List JustCall calls, filtered by agent, direction, outcome, traits, disposition, contact number, JustCall number, or a date range.
Get a JustCall call by ID or call SID: direction, outcome, duration, contact, agent, recording, notes, and disposition.
Set the notes, disposition, or rating of a completed JustCall call. New notes replace the existing notes.
Get the JustCall AI analysis of a call: summary, action items, customer sentiment, call score, smart chapters, and optionally the transcript. Requires JustCall AI.
Send an SMS or MMS from a JustCall number to a contact, now or at a scheduled time.
List JustCall SMS messages, filtered by contact number, JustCall number, direction, content, or a date range.
Get a JustCall SMS by ID: text, direction, contact, agent, and delivery status.
Add a contact to JustCall with a name, phone number, and optional email, company, address, notes, and other numbers.
Update a JustCall contact found by ID or phone number: name, email, company, address, notes, and other numbers. With an ID, a phone number replaces the contact's primary number.
Get a JustCall contact by ID: name, numbers, email, company, notes, and DND/DNM/blacklist status.
List or search JustCall contacts by phone number, first or last name, DND/DNM/blacklist status, or agent.
List JustCall users (agents) with their availability, on-call state, role, and numbers. Filter by email, role, group, or availability.
List the phone numbers in a JustCall account with their line name, type, capabilities, owner, and business hours setting.
Ready-to-use templates featuring JustCall. Click any to build it instantly.
Agent Serve's JustCall integration adds 13 JustCall tools to the AI agents you build in Agent Serve's visual workflow builder — you build it all visually. Log calls, send SMS, and manage contacts in the JustCall cloud phone system. Teams often pair JustCall with Affinity and Rippling in the same agent.
Agent Serve is available to teams by invitation. Request access and the team will map out the JustCall agents, connections, and team access your process needs.