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Agent Serve · Communication integration
Reply to people who message your Facebook Page on Messenger
Facebook Messenger is a Communication integration for Agent Serve, the AI workspace where teams build and deploy AI agents. Agent Serve's Facebook Messenger integration provides 8 Facebook Messenger tools and 1 real-time trigger that AI agents can use inside Agent Serve's visual workflow builder. Facebook Messenger connects with an API key. Explore deployment options with the Agent Serve team.
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Send Messenger messages from a Facebook Page: text, images and files, quick replies, button and card templates, and typing indicators. Look up a person by their Page-scoped ID and read past conversations. The Messenger trigger runs a workflow when someone messages the Page, taps a button or quick reply, reacts, or arrives from an m.me link or ad. Replies go out within 24 hours of the person's last message, or within 7 days from a person using the Human Agent tag.
Agent Serve accounts are created by invitation. Request access for your team, or accept an invitation from your workspace admin, then sign in.
Open your workspace, drag a Facebook Messenger block onto the workflow builder, and paste in your Facebook Messenger API key.
Pick the tool you need, wire in an AI agent for reasoning or data transformation, and run. Your Facebook Messenger automation is live.
8 Facebook Messenger tools available in Agent Serve.
Send a text message from a Facebook Page to a person on Messenger by their Page-scoped ID (PSID).
Send an image, audio, video, or file to a person on Messenger from a public URL that Meta downloads.
Send a Messenger text message with up to 13 quick reply buttons, or buttons that ask for the person's phone number or email.
Send a Messenger button template (text with up to 3 URL, postback, or call buttons) or a generic template (a card or carousel of up to 10 cards).
Show a typing indicator (typing_on, typing_off) or mark the person's messages as seen (mark_seen) in a Messenger conversation.
Get a Messenger user's name and profile picture (and, with extra permissions, locale, timezone, and gender) by their Page-scoped ID.
List a Facebook Page's Messenger conversations with their participants and last update time, or find the conversation with one person by PSID.
Get the most recent messages (up to 20) of a Messenger conversation with sender, recipients, text, attachments, and time, newest first.
Connect a Facebook Messenger webhook to Agent Serve and your agent runs the instant an event happens, no polling, no delay.
Trigger workflow when someone messages your Facebook Page on Messenger, taps a button or quick reply, reacts, reads, or arrives from an m.me link or ad
Ready-to-use templates featuring Facebook Messenger. Click any to build it instantly.
Agent Serve's Facebook Messenger integration adds 8 Facebook Messenger tools and 1 real-time trigger to the AI agents you build in Agent Serve's visual workflow builder — you build it all visually. Reply to people who message your Facebook Page on Messenger. Teams often pair Facebook Messenger with Slack and Affinity in the same agent.
Agent Serve is available to teams by invitation. Request access and the team will map out the Facebook Messenger agents, connections, and team access your process needs.