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Agent Serve · Communication integration
Place voice AI phone calls and read their transcripts with Bolna
Bolna is a Communication integration for Agent Serve, the AI workspace where teams build and deploy AI agents. Agent Serve's Bolna integration provides 13 Bolna tools and 1 real-time trigger that AI agents can use inside Agent Serve's visual workflow builder. Bolna connects with an API key. Explore deployment options with the Agent Serve team.
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Run outbound voice AI calls with Bolna, the voice AI platform built for India. Place single or scheduled calls with per-call variables, run CSV batch campaigns, read transcripts, summaries, extracted data, recordings, and costs, create and update agents, and search and buy phone numbers. Bolna can also trigger workflows when a call ends.
Agent Serve accounts are created by invitation. Request access for your team, or accept an invitation from your workspace admin, then sign in.
Open your workspace, drag a Bolna block onto the workflow builder, and paste in your Bolna API key.
Pick the tool you need, wire in an AI agent for reasoning or data transformation, and run. Your Bolna automation is live.
13 Bolna tools available in Agent Serve.
Place an outbound phone call from a Bolna voice AI agent, now or at a scheduled time. Returns the execution ID used to track the call.
Get a Bolna call by execution ID: status, transcript, summary, extracted data, recording, cost, and telephony details. Duration, cost, recording, and extractions are final only once status is completed or another terminal status.
Cancel a Bolna call that is still queued or scheduled. Calls already dialing or in progress cannot be stopped.
List an agent's calls created within a date range of at most 7 days, newest first, with optional status, call type, provider, voicemail, and batch filters. List results are a trimmed projection; use Get Execution for the full call record.
List every voice AI agent in the Bolna account with its name, type, and status.
Get a Bolna voice AI agent's configuration, including its system prompt and task setup.
Create an English Bolna voice AI agent from a name, system prompt, and welcome message, with an OpenAI-compatible LLM, an ElevenLabs voice, and an optional webhook URL for call results.
Partially update a Bolna agent: name, welcome message, system prompt, webhook URL, calling-hours window, or call summary. Fields left empty keep their saved values.
Create a batch calling campaign for a Bolna agent from a CSV of recipients. The CSV needs a contact_number column (E.164); every other column becomes a prompt variable. The batch does not dial until it is scheduled with Schedule Batch.
Schedule a created Bolna batch to start calling at a time up to 30 days ahead. Times less than 10 minutes ahead start immediately.
List the phone numbers in the Bolna account with their linked agent, provider, monthly price, and renewal date.
Search phone numbers available to buy in the US or India, optionally by a 3-digit prefix and provider, with their monthly price in USD.
Buy a phone number found with Search Phone Numbers. This charges your Bolna account a recurring monthly rental fee (the price shown by Search Phone Numbers) that renews every month until the number is deleted.
Connect a Bolna webhook to Agent Serve and your agent runs the instant an event happens, no polling, no delay.
Trigger workflow when a Bolna call reaches a final status, with its transcript, summary, extracted data, recording, and cost
Ready-to-use templates featuring Bolna. Click any to build it instantly.
Agent Serve's Bolna integration adds 13 Bolna tools and 1 real-time trigger to the AI agents you build in Agent Serve's visual workflow builder — you build it all visually. Place voice AI phone calls and read their transcripts with Bolna. Teams often pair Bolna with Affinity and Rippling in the same agent.
Agent Serve is available to teams by invitation. Request access and the team will map out the Bolna agents, connections, and team access your process needs.