01
Start of shift
Technicians see their day and their connected glasses the moment they open the app.
Elric WorksPharma · Field maintenanceThe next step, shown on the equipment itself.
A field maintenance app for Sun Pharma that pairs with smart glasses, guides technicians step by step on the equipment, captures evidence and writes the inspection report as they work.
- Engagement
- Forward deployed delivery
- Platform
- Mobile app paired with smart glasses
- Used by
- Field technicians and maintenance leads
Delivered by Suryanand Sunil, our founder, before he started Valnora & Elric. These projects became part of the company’s portfolio when he founded it.
The challengeWhy this
Why this
was hard.
Maintenance on process equipment follows strict procedures, but on the floor those procedures often live on paper or a separate screen, away from the machine.
When something looks wrong, technicians call a senior engineer, and the inspection report is written up afterwards from memory and photos.
One maintenance stepGuided, captured, reported.
Guided, captured, reported.
Without putting the tools down.
The app follows the equipment SOP step by step. The technician sees the step in the glasses, confirms it, and the evidence is captured as they go.
Checklist · equipment SOP
- Check inlet pressureCompleted
- Inspect sight glassCompleted
- Verify seal integrityIn progress
- Record observationsNext
While they work
Photo and video captureVoice notesAR helpOne-tap report
Paired with Vuzix M400 smart glasses, so the step and the live view sit in the technician's line of sight while both hands stay on the equipment.
What we builtThe product,
The product,
screen by screen.
02
Pair the glasses
Pairing and configuring the smart glasses takes a few taps.
03
A live session
Supervisors follow an inspection as it happens: the step, the live view and the evidence so far.
04
The report writes itself
Captured readings, photos and notes become the inspection report in a few steps.
05
Every report, findable
Inspection, maintenance, incident and calibration reports, filtered by date and status.
What changed
Technicians work from the procedure on the equipment instead of from memory, and inspection reports are ready when the job is done.
Capabilities delivered
Smart-glasses pairingAR step guidanceSOP-driven checklistsPhoto, video and voice captureAutomatic inspection reportsRemote session viewReport library
How we worked · Forward deployed deliveryThe Elric method,
The Elric method,
on this engagement.
01 · Frame
The outcome and what "done" means, agreed in writing with the people who run the process.
02 · Ship
Released to real users early, in the plant, the field or the operations team.
03 · Measure
Live data and records in place from the first release, not added at the end.
04 · Hand over
Docs, runbooks and a working session, so the client team owns it.
More work
